Sage CRM
SageCRM is an easy to use, fast to deploy, feature-rich CRM solution providing enterprise-wide access to vital customer information—anytime, anywhere. With SageCRM, you can better manage your business by integrating field sales, internal sales, customer care, and marketing information.

Sage CRM gives you the tools you need to understand your customers better. With access to real time data and analysis, your business will have the information it needs to see opportunities others would miss. With Sage CRM solutions in place and your staff working smarter and more efficiently you will be able to acquire new clients and grow your business all while properly maintaining your current customer base.

Sage CRM comes with customer support features like :

Case Management - You can create, track, and manage customer cases.
Computer Telephony Integration (CTI) - Computer Telephony Integration (CTI) is enabled for this product. At a minimum, this allows you to manage incoming and outgoing calls.
Knowledge Base - You can publish a knowledge base to contain solutions to be shared with users in your organization and customers.
Self-Service Portal - You can provide online support for your customers through a self-service portal.
Solutions - You can create, view, and manage solutions used to solving customer cases.
Web-to-Case - You can capture a customer case online through web forms on your website.

Download the SageCRM for Sage 300 product brochure
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