With Zoho Lens, Zoho augmented reality-based remote assistance software you can take a look at problems in equipment—ranging from plant machinery to servers—at any moment, right from your desk, by accessing a user's smartphone camera at the remote location.

Augmented reality is an enhanced version of the real physical world that is achieved through the use of digital visual elements, sound, or other sensory stimuli delivered via technology. It uses a real-world setting while VR is completely virtual.

What is remote assistance?

Remote assistance is a connection that is intended to provide technical support from a distance. With remote assistance, a user who is sitting at his or her computer can invite a technician to see what is happening on the screen remotely.

So what is Zoho Lens?

Zoho Lens is a cloud-based software that allows technicians to provide real-time remote assistance to customers using a smartphone camera or smart glass at the remote end using augmented reality through features like AR annotation, text chat, and VoIP (Voice over Internet protocol).
In simple terms, Zoho Lens offers a solution for remotely solving real-world issues. It enables experts to visually guide and collaborate with customers and field technicians and solve issues remotely in an augmented reality-based environment.

What are the applications of Zoho Lens?

Zoho Lens has applications in a wide range of sectors, from field service and manufacturing where there is communication between an expert and a field technician, to sectors like customer service and retail where there is direct communication between an expert and the customer. Zoho Lens benefits small businesses in a variety of ways. First, Zoho Lens provides a more modern and effective way of remotely solving problems as it helps users employ their best minds from any location across the world.

Some notable features of Zoho Lens include: AR Annotation (This feature allows the expert to mark up and add extra info to the Live camera screen); Chat; Freeze frame; Analytics (session analytics and session recording features); Customizations; Software Development; Technician app and multiple participants.
Zoho Lens also integrates well with other Zoho applications like Zoho desk (ticketing software), Zoho calendar etc. as well as other 3rd party applications.

In addition to increasing the ease of communication, Zoho Lens offers features like session analytics, session recording, rebranding, mobile SDK, and file management that help organizations with user management, improving accountability, better audits, and customization.

To sign up for a Trial Version of Zoho Lens click here or this Link: https://bit.ly/3ifdbMb

For Software Consultancy Call: 08033111066.