Zoho CRM is a cloud-based customer relationship management software designed to manage and retain your customers.
Try Zoho CRM trial for 14 days
Zoho is the award winning crm in 2016.
It works very well in respective of your business size, whether small business, an entrepreneur or a large enterprise. Zoho CRM can preset your daily business activities, track your sales, and engage customers on different social platforms. Also its mobile platform lets you take CRM on any location so you can get updates in real-time, which is most suitable for your field sales representative.
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To find out more call us on +2348022288492, +2348188518804 or Contact us Online
With it’s cloud technology you can integrate Zoho CRM with well-known applications, such as: Microsoft Outlook, MailChimp, QuickBooks, ConstantConnect and Gsuite; as well as with cloud-based connectors like OneSaas and CloudWork.
Benefits of Zoho CRM
Track your sales
Zoho CRM presets your day-to-day sales activities, such as: Engage leads from web visits; import leads from external sources like direct mail, trade shows, and seminars; match hot leads with the right sales people; convert prospects into accounts with a single click; and customize sales processes that fit your operations.
Zoho CRM also allows you to manage customer accounts, such as: monitor all accounts from a shared database; view them across products, locations, account, and status; and track their purchase history for cross-sell or upsell opportunities.
Access real-time data
The Opportunity Tracking tool allows you to see where your customer is in the sales cycle, deal size, contact history, and competitor profile to help you design more customize messages. Access these data in the easy, accurate reports & dashboards.
Link social platform
Link your customers’ Facebook and Twitter pages to Zoho CRM. Categorize them as leads or contacts and send invitations or share comments to connect.
Mobile
Zoho Mobile Edition gives you access to customer details and sales records on your iPad/iPhone and Android devices to help you stay updated on the go.
Add on and Integrations
Zoho crm can integrate with over 60 apps.
Try Zoho CRM trial for 14 days
Features of Zoho CRM
Sales Force Automation
Benefits of Zoho CRM
Track your sales
Zoho CRM presets your day-to-day sales activities, such as: Engage leads from web visits; import leads from external sources like direct mail, trade shows, and seminars; match hot leads with the right sales people; convert prospects into accounts with a single click; and customize sales processes that fit your operations.
Zoho CRM also allows you to manage customer accounts, such as: monitor all accounts from a shared database; view them across products, locations, account, and status; and track their purchase history for cross-sell or upsell opportunities.
Access real-time data
The Opportunity Tracking tool allows you to see where your customer is in the sales cycle, deal size, contact history, and competitor profile to help you design more customize messages. Access these data in the easy, accurate reports & dashboards.
Link social platform
Link your customers’ Facebook and Twitter pages to Zoho CRM. Categorize them as leads or contacts and send invitations or share comments to connect.
Mobile
Zoho Mobile Edition gives you access to customer details and sales records on your iPad/iPhone and Android devices to help you stay updated on the go.
Add on and Integrations
Zoho crm can integrate with over 60 apps.
Try Zoho CRM trial for 14 days
Features of Zoho CRM
Sales Force Automation
- Lead Generation & Qualification
- Pipeline Analysis
- Sales Stage & Probability Analysis
- Competitive Analysis
- Real-Time Forecasting
- Quota Management
- Automate lead management process
- Fast track lead to deal process
- Capture leads from website
- Import leads from trade shows, seminars, direct mail, etc.
- Match sales-ready leads to the right sales people
- Convert prospects into opportunities, accounts, and contacts with a single click
- Sales processes as per own best practices (B2B & B2C)
- Single database
- Customer data across products, geographies, account, and status
- Parent-child relationships between customer accounts and their subsidiaries
- Price quotes, sales orders and invoices
- Purchase history to find cross-sell and up-sell opportunities
- Loyalty programs
- Log important customer calls
- Save customer meetings and calls in an intuitive calendar
- Invite employees, leads and contacts to meetings and events
- Manage recurring events by day, week, month and/or year
- Create forms with no coding
- Set rules to simplify lead distribution
- Upload forms live instantly
- Catch leads directly into your CRM
- Workflow alerts while creating or modifying records
- Associate tasks to the workflow rules with CRM records
- Email notifications with templates and upon triggering a workflow rule
- Auto schedule the workflow actions at pre-defined interval
- Instant notifications to 3rd party applications via Webhooks
- Custom Functions
- Macros automate tasks
- Sales Opportunity Management
- Monitor sales opportunities across sales cycle
- Import sales opportunities from third-party solutions and services
- 360-degree view
- Drag-and-drop customization wizard
- Big deal alert
- Sales pipeline and sales escalation process
- Free Edition
- Track records that are critical to your business based on your criteria
- Stay on top of sales updates in real time
- Identify cold prospects for a sales follow-up
- Sort updates by users and modules
- Sort records by record owner and module
- Complete visibility based on last activity
- Revenue based on data within Zoho CRM
- Create, assign and revise sales quotas
- Assess individual and team performance
- Forecast accuracy against commit amounts
- Fully customizable forecast reports and dashboards
- Business Card View
- Quick glance at important details of the contact without scrolling or searching
- Customize fields
- Captures, collates and distributes customer email activity within your CRM
- Get notification and reply to customer emails within CRM
- Intuitively scans your mailbox and displays only relevant emails
- Send emails via your favorite mail client
- Get a copy of the email linked to the right lead or contact in CRM
- Link prospect and customers emails with your CRM data
- Share emails from prospects based on your own rules
- Create mail merge templates for different modules
- Get updated user info in merged documents
- Manage templates in secured folders
- Role-based folders, sub-folders
- Share collateral to your salespeople
- Send documents from your CRM
- One document can have multiple versions
- Quick feedback from colleagues to improve document
- View social interactions of your brand with prospect
- Reply to direct messages, likes and mentions via your brand’s social profile
- Engage future prospects from within the social stream
- Stay tapped on customer’s interests and updates
- Comment or like them inside CRM
- Real time access to customer data
- Receive sales alerts
- Search customers nearby, create tasks
- Capture trade show leads directly into Zoho CRM
- Digitalize and save business cards on your iPhone
- Custom Modules, API, Webhooks and Custom Functions
- Create campaigns, email marketing & autoresponders
- Enable security controls, organizational hierarchy & territories
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